The Association of Corporate Counsel

Challenge

ACC's career center was hampered by limited and stagnant technology, failing to offer members the latest tools and resources. Seeking to provide cutting-edge technology and maximize member value, ACC recognized the need for a change. The lack of strategy and poor communication with their previous provider had led to a sharp decline in non-dues revenue. Therefore, ACC required a smooth transition to a new career center provider that could offer updated features without disrupting staff and members.

Solution

Web Scribble upgraded ACC's technology by crafting a fully customized career center focused on prioritizing members' needs. This new platform provides a seamless user experience for members, job seekers, and employers, enhanced by clear and honest communication through regular planning, review, and strategizing meetings. The team delivers more relevant content and personalized job listings, leading to increased hirings and a more holistic membership experience.

Result

Since partnering with Web Scribble, ACC’s non-dues revenue has consistently trended upward. The ACC team feels that Web Scribble listens to and accommodates innovative ideas. Additionally, Web Scribble ensured a smooth technology transition, working closely with ACC to achieve a successful launch with zero downtime. They provided templated resources to help ACC staff market the transition to members.

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“Our members appreciate that they can call and talk to a real person if they have questions or need assistance with their posts. The job alert emails are useful and help job seekers stay on top of open positions in the market.”

Melanie Dolechek

Executive Director - Society For Scholarly Publishing

“I find the work that Web Scribble does on the platform to be highly beneficial, it's very well managed, and our sales revenues are excellent."

Sheila T. Costa

MA, PMP - Alliance For Academic Internal Medicine

“Working with Web Scribble has been a great experience and has made my job easier! Our members now have access to an easy-to-use job board and we’re continually growing our number of employers and job seekers.”

Nicole Goodman

Senior Marketing and Sales Manager

“Web Scribble personnel proved to be very professional throughout the transition process and made the whole process seamless and hassle-free. The continuous communications and guidance from Web Scribble was very helpful and educational. The career center platform was found to be user- friendly with a great variety of useful reports furthering the goal of our Society to provide this valuable benefit of jobs search and postings to our members.”

Olga Loukina

CPA, Director of Finance and HR

“It was effortless to work with a dedicated Web Scribble team. They made everyone’s jobs easier by assisting with the integration of our technology platforms since we don’t have in-house technical experience.”

Jennifer Nelson

Marketing & Sales